❓ Frequently Asked Questions
Quick answers about dream decoding, subscriptions, Belief Engine modules, and The Dream Den.
🔮 Dream Decoder & Account
How many free dream decodes do I get? ▾
Guests get 1 free decode per day. Creating a free account unlocks unlimited daily dream decodes at no cost — no credit card required.
Do I need an account to use the dream decoder? ▾
No — anyone can try 1 free decode per day as a guest. Creating a free account removes that daily limit, and every decode you do is saved in the background from that point on. Viewing your Dream Journal, along with analytics reports and nightmare flagging, requires a Data Analyst or Enlightened Seer subscription — but if you upgrade later, your previously saved dreams will already be there waiting.
Is my dream data private? ▾
Yes. Your dream entries are stored securely and are never shared or sold. See our
Privacy Policy for full details.
How do I delete my account? ▾
Go to
My Account and click "Request Account Deletion." Per our
Terms & Conditions, your account and data are permanently removed within 30 days, and any active subscription is cancelled as part of the process.
💳 Premium Subscriptions & Billing
What's the difference between Data Analyst and Enlightened Seer? ▾
Data Analyst ($7.99/mo) includes monthly analytics reports, your Dream Journal, and nightmare flagging. Enlightened Seer ($14.99/mo) adds yearly trend reports and tailored monthly coping frameworks, and drops your Belief Engine module pricing to the lowest tier. See the full comparison on the
Premium page.
How do Belief Engine modules get billed? ▾
Each module (Numerology, Religious, Cultural, Spiritual) is billed as its own separate subscription from your tier. This means you may see multiple individual charges on your statement — this is normal and expected. You can view your full billing breakdown anytime from your
dashboard.
How do I cancel my subscription or a module? ▾
Go to your
Premium dashboard — you can cancel your tier or any individual module separately from there, or use "Manage Subscription" to open the full Stripe customer portal. Access ends immediately upon cancellation, so make sure you're ready before confirming.
Can I switch between Data Analyst and Enlightened Seer? ▾
Yes, anytime from your
dashboard — upgrades and downgrades take effect immediately, and your Belief Engine module pricing adjusts automatically to match your new tier.
🛍️ The Dream Den & Shipping
How long does it take to make and ship handcrafted items? ▾
Handcrafted items are made to order. Processing generally does not exceed 14 business days, plus standard shipping time after that — check the individual product page for the current estimate on that item.
Where do you ship? ▾
Handcrafted items currently ship within the United States only — we're evaluating international shipping as that side of the shop grows. Apparel and Amazon Picks are fulfilled by Printify and Amazon respectively, and generally ship according to their own shipping regions, which may include international destinations.
Can I order multiple different items in one order? ▾
Yes — add everything you want to your cart (the 🛍️ button in the corner) and check out once. Shipping is calculated automatically based on the combined weight of your order.
How do I track my order? ▾
You'll receive a tracking email as soon as your order ships. If you're signed in with the same email used at checkout, you can also view order status and tracking directly from
My Account.
Can I choose a specific design or crystal type? ▾
Yes — products with multiple options (like our bookmarks and crystal pieces) let you choose your preference right on the product page before adding to cart.
What if my item arrives damaged? ▾
Email us at
support@learnmydreams.com with your order details and a photo within 7 days of delivery, and we'll offer a full refund or replacement.
Can I return a handcrafted item if I change my mind? ▾
Since handcrafted items are made to order specifically for you, we're not able to accept returns for size, color, or preference changes. If your item arrives damaged or defective, we've got you covered — see the question above.
Can I return an Amazon Pick or apparel item? ▾
Amazon Picks are fulfilled and shipped directly by
Amazon — see Amazon's returns center for that process. Apparel items are produced through Printify under our shop, and since Printify's return process is handled merchant-side, please contact
support@learnmydreams.com within 30 days of delivery with a photo if your item arrives damaged or defective, and we'll take care of it with Printify on your behalf. Printify does not support returns for wrong size, wrong color, or change of mind.
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